SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Avant tout , je remercie beaucoup le vendeur pour son professionnalisme ❤️ , si je peux vous donner 10 étoiles , je te donne ❤️ . Le produit est reçu sans aucun problème avec un très bon état et bonne emballage . La livraison est un peu retard , mais c'est un problème locale (toujours l'Algérie Poste) Merci beaucoup, je le recommande vivement
Good headphones all the more for such a price. Come quickly, the packing is excellent.
The quality is good, the headphones are cute. The sound is a bit low, but is a cost-effective
I received headphones in Nizhny Novgorod in 20 days. Charged was 60%. With the phone Asus synchronized quickly. The sound through the player with the setting of эквалайзера pop gives a normal bass.
The order only takes 5 weeks to get to Mexico. The product is good in relation to the price. The Bass is decent but don't expect Super Bass. Synchronization was done easily and quickly. Good product, good store. Very satisfied.
It was three weeks before Moscow, it came in a film did not open
Excellent quality for a very low price, I loved them. They arrived in an exact month, I'm from Mexico.
Came nicely packaged, easy to pair via Bluetooth and working well both for listening and talking.
Exactly as shown in the publication. He arrived in excellent condition. New and sealed. The only not so pleasant, delivery time (almost three months to Merida, Yucatán) and I'm tracking a little complicated because it comes through Mexico Post Office. I will add comments over the course of the days
In general, not bad. But nothing special. It came in about 3 weeks.
Sound norms. For the first Test it is better to fully charge. The box is enough for three charging
The quality of the headphones fully corresponds to the "promotion" price of about 700R. Compared with the Hylo GT 1-Hylo wins both the quality of materials and the sound and ergonomics. In general, they will go for a gift to their nieces
The goods came in the specified time. Packed well. The sound is clear, clear. The phone was connected immediately. The charge is held about 4 hours. Recommend
Well, what can I say... Cool ears, given the price that I took them for. Sing, normal, juicy, I certainly am not a music lover, but at a high volume is not
Came somewhere in three weeks. delivered all very high quality even once did not remember the box, which was surprised at the mail. And so the first inclusion and I was already going to send back to whoever produced them. There were the smallest ambition and the sound seemed like a bucket. Then I changed to large and about the miracle sound transformed. The sound quality is weaker than the same airdots from Xiaomi. In size, too, more from the ear stick out Visibly. I think running or conducting an active holiday in them will not be comfortable. still infuriates this constant blinking immediately repels. But given their price (632₽ for the action) I think the child will go to pamper another month. And so I would advise you to look at other goods at the same price. Not particularly I recommend them to buy.
Everything came well packed, headphones. Neat, immediately ended, the sound is not bad, the companion is heard well, like me)
Basically not bad. Bass is not enough. For its price is a good option.
I am really surprised by this store he is really a great seller I'm very happy I received my order I am very satisfied well packaged it works very well and I recommend it
Very good product. The battery has a good life.
Normal headphones for 700 rubles. I did not communicate with the store, went for a month, I honestly do not remember.