SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good camera, I have had several and this one perfectly serves its function. In a low light situation with its lighting hoop it gets higher quality than other cameras. A 10 quality price ratio.
Delivery took 23 days. The camera was packed in a carton box in which the store put plastic air bags, in order for the camera to reach in safety. In addition to the webcam itself, the kit includes a tripod and a cloth for wiping the lens, as well as instructions. The instruction is written in several languages, including Russian. Tripod trinogy, in the working position its height is about 12 centimeters. However, the length of the legs can be increased, just pulling them and then the height will be about 17 centimeters. The angle of the tripod head can be changed, previously loosening the screw on the side. On the sides of the lens are two holes, these are two microphones that provide excellent sound recording. The webcam is attached to the special bracket, thanks to which it can be installed on almost any surface or USV cable is 2 meters.
Rich equipment, LED lighting. The sound is weak better to have a microphone separately, a long wire for 2 meters, a very beautiful design! Tripod max height 15 cm.
Webcam, a good model for video reviews, conferences and study at a distance from the ausdom brand store with HD resolution of 1080r, with a fixed focus. Also, the pluses include the Mount to the monitor, which keeps the camera well and fixing with the help of a mini tripod, which is included. For me, it was still very important that this camera is easily installed, does not require any additional drivers. The camera has three backlight modes and just perfect image transmission
Хорошая камера, изображение чёткое.
The camera is great. The computer and saw it immediately as they connected. I liked the brightness control. The sound when setting up turned out to be like a barrel, we will understand. Fire itself. Delivered very quickly. Thank you! Seller recommend.
Came to Moscow in 10 days, packed in a box, came all crumpled and the packing itself was mint, but the goods are not damaged. With the store did not communicate, the complete set is complete. Quality and work will be complemented later.
Excelente producto. Me llegó en la fecha correspondida, muy buena presentación, la cámara sirve bastante bien, me gustó el detalle de que la luz se prende analíticamente por medio de un sensor touch, es bastante pequeña, no estorba demasiado y el trípode que incluye se puede extender. aparte de que no requiere ningún programa para utilizarla solo la conectas, y ya se puede utilizar: en discord, en la propia cámara de Windows, entre otras cosas.
Nice camera. Connected easily. Lighting works. Fastening both on the monitor and on the trileg. In the kit there is a small trifoot. Super, I recommend!
The webcam got to me in six days. Ordered on sale 11 'go. At 17', the number in the evening was notified that the camera at the nearest extradition center. The parcel was obtained by IML. Packing whole. The goods are also OK. As people said in the reviews, you do not need any drivers to swing and other things. Just connected to the computer and you can use. The cable is very long. From anywhere on the table you can reach the PC. Backlight in three versions, adjustable on the camera itself. On the last mode shines so that it blinks. On quality-honest 1080p. Launched an online test and poured into quality. For my price, I like it. The tripod as a whole is also convenient. A Russian manual is available. In short, the first impression is pleasant. Next, you need to use it to determine the cons and stuff. It is worth saying that the microphone on it did not check, but the manufacturer assures that there is noise reduction. It would be necessary to sweat) P:S did not contact the store. Notifications about the condition of the parcel took place by themselves.
The house is 3 weeks old. Excellent quality, I use almost a month.
Shipped to the UK very quickly. The item is supplied in a neat, shrink-wrapped box. Inside, packed into a tray, are the camera, a small desk tripod, a cleaning cloth, and the instruction manual. The non-removable cable is a generous 2m long. As soon as I plugged it into my Surface laptop, the camera was detected and installed with no additional software being required. I ran the native Windows Camera App, selected the new camera, and it worked immediately and flawlessly. Image quality is very good. The ring light is operated by touch and has four settings (off/low/medium/high). The medium and high settings are bright enough to provide sufficient illumination in a dark room. The hinge mechanism is also extremely good for attaching the camera to the top of your screen and it has a narrow bezel on front to it doesn't intrude into screen area. I think that this will now become my default camera. Highly recommended.
2020-Sept-20: Goods received in good condition. The item was inside a carton box and no damaged to the actual camera box itself. Looks perfect. Webcam tested working correctly. No problem with operation. With mpg4 format was able to get 1080p60 but with the other format only 1080p10. The ring light is only effective to illuminate the subject at "normal" distance to it even though on full brightness. It is ok but not enough to illuminate too much else. It is, however, better than no lights like other types of webcams if external or additional lightings are not available.
I arrive in excellent condition and quite fast. The well-kept box and no details. The camera is not bad but it can improve. Lack of auto focus but has good lighting. It's fine for your price.
Delivery took about two weeks. The camera was in a cardboard box. The store in it put plastic air bags, so that the camera will not be damaged. Everything came without marriage and safety. The equipment that goes with the camera is extensive. In addition to the webcam itself, the kit includes a tripod and a cloth for wiping the lens, as well as instructions. It is convenient that the instruction is written in several languages. Including Russian. On the sides of the lens of the camera itself, there are two holes-these are two microphones. They provide clear and clear sound. The quality of shooting is fully consistent with заявленному-1080 p. And also the camera has a backlight that works in three modes: from a more dull, to a brighter one. It is adjustable on the camera itself-there is a special touch button. This is extremely convenient. You can not only make video calls in the evening, but also use the camera as a backlight. We are very satisfied with the camera. We use it with great pleasure. To buy recommend
Le colis est arrivé bien protégé et rapidement. La boîte est très bien emballé et complet. La qualité d'image est génial passé du 720p au 1080p sa change le stream acheté les yeux fermé.
Reached quickly perfectly packed, the quality is very good can lead your channel in yutuba, or talk to someone, good white balance adjustment, complete with everything you need even a tripod
Excellent webcam for both strims and conventional video communication. But! It should be known that it is good only in terms of how the camera. Honest 1920x1080 30 fps, Matrix 2 megapixels. Uniform illumination, three modes. The sound from the built-in microphones is very deaf. Maybe you can somehow set it up, I do not know yet. In general, excellent webka! Thank you!