SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, the way needed, original and arrived in perfect condition packaging, not taxed. Indicate Brazilians mainly because is hard to find here and when think is absurd expensive…
The product is awesome. Good quality in everything (the hardware, the sound, the Bluetooth connection distance, the battery autonomy). The case is very charming, beautiful! I've got three bluetooth earphones (Xiaomi E6S, QCY T4 and this one) and I'm happy with three ones, but this one (the most expensive of them) is the most impressive!!!
They are beautiful, thank God they arrived well with few xP hits.
The only thing is that they are darker than light blue that is seen in the image, I bought them on 27 November 2020 and Arrived Today 19 December 2020 in Colombia
The goods correspond to the description, the quality is good, the delivery is fast. Stylish case, the color is dark blue, darker than in the picture, but it suits me. Sound quality is good.
Guys, if you for a gift, then this store has everything branded, the delivery is neat but! The longest of the Five Orders is 11.11.2020. Received only 17.12.2020. What kind of delivery they delivery everything with a clip, or something. At customs long lies. The track has not been updated for a long time, I think everything, headphones are missing. I write to the seller-zero reactions. Until my track updated the status, the seller did not answer anything. And the answer he had, like the parcel arrived in your country, contact your mail. The parcel was really defrosted for a week and a half at customs. Another week they formed a departure. The country moved quickly. And so the headphones are happy. Kind of, of course. People with small ears will not do. In my opinion. In low light, who is interested, ears differ in the flashing of diodes. On the right single, on the left-double. When placing outside the charging box with sensors down, an automatic shutdown occurs. Keep in mind. On water resistance did not check. There are doubts about the false positives from warm water. Firm
perfect item. superb sound quality and battery life.
Headphones are wonderful. The sound is clean, the case itself is dense, it looks very good. Headphones are neat. Before that I ordered such, but it was clearly a stick. These headphones are really the original, which is unrealistically pleasing. There is a huge difference between these headphones and palenovy (I did not know that the old ones were a finger). In these headphones it is convenient, nice. Since I take this model for the second time, I'm used to it and everyone is happy. I hope to last a long time)) (in the photo they are in a silicone case, which I separately ordered from another store) They were packed very well. The box is not crumpled, neat, QR code is. In the set of ambishurki and wire for charging. Came quickly enough, but the seller for a long time sent the order itself. In general, I'm very pleased))
Only received, very reliably packed, everything is whole, charging almost was not, literally a couple of minutes listened, everything is fine, thank you very much to the store
Many thanks for the headphones, I am very pleased with the sound, it is poorly said that I'm happy. The bass is juicy, clean sound, light and many other factors in favor of the earphone. Delivery is very long, I already did not hope that they will come, but it's not a wine store. Put 4 only because of the long delivery was. I bought such and my daughter, only pink. I advise, the headphones are super
All as in the description, took 11.11. Sent quickly, received in the mail after 20 days, MSc. One earphone did not connect and did not react, it turns out to be discharged, charged together with the box and everything earned, good. ATO already wanted to open a dispute)) The sound is excellent, the bass axis depends on the model of the smartphone.
the product came very fast. it is acurate as per description but the range of the buds are not up to mark. battery time is perfect. sound quality is good. all app features are not available as it is region specific. Othewise good buds.
Sell very attentive, product same as description. Recommended both the product and store. Order was placed on 9 July and received on 3october.
Impressions only positive!) I use headphones with iPhone XR. A beautiful sound, I did not hear so many sounds before, even on wired supports. Once you open the case, immediately pair with the phone without any problems) it was packed well, even the box did not crumble. Comfortable, compact, excellent sound! A week in use, there are no problems!) of the minuses: Luft in two sliding halves of the case, not always exactly works touch-control on the headphones themselves. But for this money for me it's such small things!)) satisfied as an elephant!)
Headphones are excellent for this price, sound, wearing convenience. Disadvantages: 1. round body-a couple of times moved from the table. 2. The charge is hidden in the case, which does not allow you to establish magnetic contact (I smart only for the time of charging) I recommend to buy.
The sound quality is not the best but it is great...good Bass but not well tuned for vocals...overall it’s a great product...
Headphones are excellent, they came true packed in a yellow package with a navel, the package managed to tear, but the box did not even crumble. The sound is good, compared to mi airdots in general, the bulb-case is excellent with the charge indicator. Greeting when pairing a cool, straight oldcheekes flowed, even tearing slightly-childhood remembered. Control by pressing works, all as in the instruction, alex works only with the Amazon account and in principle the Hubble application seemed useless to me. Small liner set Total 3 size
Just perfect, the Best TWD of his price category
Headphones are super, the sound is excellent, I use 4 days, the charge was half, until I still sat down, you can pause, switch and most importantly, reduce and add sound, this function is rare in any wireless headphones, the color is dark blue (not the same as in the picture) but this one was more like, thank you to the store.
Well packed and exceeded my expectations as a product since it is of good quality and its battery lasts a lot. It's very good!