SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A really good headset. The delay in the game is very little. Those who take for the game can take with ease of heart. The sound on the music is great, the bass is great, it connects to the phone very fast, it connects to the box as you open the lid. The only flaw is no charging indicator in the box.
Nice !!!
Ótimo produto
Headphones are good, not for music lovers of course, but the sound is quite decent.
I am just astonished by the quality of these earphones. I have tried more than 20 Bluetooth earphones, and would definitely say that zime Bluetooth earphones are the best of them. The bass is so deep that I even most wired earphones even cannot transmit this level of bass. In addition, the sound is crisp clear and you can hear every details of the music. Definitely recommend this product and also the supplier as the delivery was very fast as well. 10 stars overall. Love you Zime
Sending fast according to the description thought that the box was bigger but it's not bad
Sent the next day. Delivered to Omsk in 20 days. Packed everything was reliable. Caught up in integrity. Headphones are excellent. Beautiful case, neon illumination. Very cool bass in headphones. The sound is loud and clean. The work time did not check, but work for a long time. Shop recommend)
Delivery of goods is fast (about 2 weeks, maybe even a little faster). The case was heavier than Xiaomi's headphones. The sound is excellent, the headphones themselves are excellent. Suggest to buy
Fast shipping to Ukraine, via Singapore. Ears very much liked, the quality of plastic is not quite chic, but the sound quality is very much even. Bass cool, Fast and stable connection, the headphones are very comfortable, sit in the ears perfectly, do not interfere. There are two modes of sound-game and music, by the sound of the difference I did not see, but in game mode, green lights are frozen on the headphones, the touch buttons buttons are In general, I can safely recommend these headphones! Special thanks to the store!!!
Super fast delivery. Very nice packaging. The product is aesthetic, works well. Very good sound. Good outfit in the ears. Super happy.
Headphones are just fire! Quality at altitude, very comfortable, by sound everything is fine. Thank you store. Definitely recommend.
Order came quickly, ordered 11.01 took at the Mail 26.01 oochen surprised by the speed of delivery!!! With regard to the ears, unpacked, nuuu such a case to the touch of cheap plastics, matte black plastic 2 ,, eyes that glow green when charging the case itself and charging the ears in the case. I took from the case I put in my ear turned on blupup found the name of the ears and everything!!! They all connected!!! I removed the case from the case and opened the case and they got them connected, do not dance with the bubbles understand ??? To connect headphones JBL easier than Satan call .... Sensor works well on both headphones times the rear left less loud times the rear right more song loudspeaker 2 times the rear tyk song began to repeat the song Pachel 3 times Tyk right track song came out three Tyk Tyk left last song Pashel, fairy tale! What on the battery I will not say, the review after opening the package, if I add a week later means dead! Ah yes, the main thing is the sound is good, if the equalizer on the bass needs to be removed, themselves on the bass are raised with your will fart
I like the product the cargoes work is beautiful came very solid music experience sound can not try for Nice game I recommend thanks to store
Ordered 11.01, received 25.01, everything is packed as from the store, the volume is excellent, the bass is excellent, their money is exactly worth, I recommend
Works very well, large diameter to be careful!
Friends who will get very beautiful can take without thinking.
They arrived long before, they look beautiful missing just try them
Arrived within the estimated date, very good sound quality, meets its function, in games it is noted that the delay is less when activating the "game mode", it's got a pretty deep bass, and that's what I was looking for, too, it lasts pretty well the battery and the housing charges something fast. Good quality product at that price. Seller recommended.
Great headphones. A beautiful reliable box, the headphones themselves and the charging box look very stylish. Sound for this money is very good, codec AAC, very bassist, I have not had such Bass yet, plus you can even add bass to the car and they will not overload (the 12mm speaker makes you know about yourself), the remaining frequencies are normal (I even strangled the bass a little, as by default it is increased). 2 Modes of operation, music and gaming, the second did not use, without the need. Touch Control reacts clearly. The headphones themselves are quite convenient, complete with replaceable ear pads of different sizes will fit under any ear. Of the minuses: the indication of the charging box is not intuitive, you need to get used to it (it would be better to have a display with the numbers of the charge), at the minimum volume personally I have a barely noticeable squeak, but not so significant to influence the sound. As a result, headphones worthy, the sound is excellent bassist, their money is worth. If suddenly die, I'll add a tip. Thank you to the store for the goods!
Order came earlier than expected . These earphones are amazing. They have 2 modes: music and game mode, both of which are very good. The touch pad on the earphone is very responsive so I'm able to pause, play, skip, end calls e.t.c with ease. The bass on these earphones is phenomenal. After connecting them to your phone for the first time, they'll automatically connect to your phone.(they connect when you open case and switch off when you close the case). they have 2 led lights on either side to indicate the charging of the 2 earphones e.g if left or right side doesn't have the light it means that earphone has finished charging. As for comfortability is probably give it a 3.8/5. I had to switch out the buds for some others because the ones provided didn't stay in my ear(This will vary from person to person. it may be more comfortable for you). Although they don't mention it, I believe these earphones have noise isolation as I can't hear anything with them on.