SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera works perfectly, thank you very much!
It has arrived fast and all right I recommend the store, we need to try
The quality for the camera price is more than acceptable. I haven't tried it on games, but it does for meetings and it works perfect. The audio quality as well as the video quality is very good. For the price you have I recommend it to 100%. I attach an image captured with the camera, the room is dark and still seems to me to be acceptable quality, if you don't fall in the error of comparing it to cameras worth 4 times this
Excellent picture quality, good viewing angle, good definition. Can adjust brightness, contrast, color, etc, with varied softwares. Fit on my monitor, it has thin edge. Has light indicating that is in operation. Come with cover for privacy. Not lack anything. Recommend!
International shipping very fast, but incomprehensible that after Customs and once in Spain the Post service held it more days of the ones that took time for international shipping. The camera performs the function, although it distorts with slight fish eye effect
Everything well has come very quickly and seems to work properly
Shipping has been very fast and camera quality is great. I love it.
Perfect for now. Tal and as Describes
Beautiful very arrived without damage. Self the little box is still perfect inorde
buena resolución y enfoca muy bien dependiendo la distancia, el auto enfoque bien, un detalle también la tapadera del objetivo, no se le puede pedir más por este precio
Great, capture video in 2K
worth spended money. fast shipping. very nice shop, will buy again!
On Windows 10, plug in and work. Very acceptable quality for the price you have. In some cases it slightly deforms the vertical lines by their "fish eye" effect. Very satsfecho
As described. Great quality and good store. Recommended.
Good camera. The image quality corresponds to the description. It works perfectly!. 100% recommended
Excellent camera has very good image quality, good value for money, and you can turn 360 degrees. The packaging was correct the shipment arrived relatively fast, no complaint from the store.
The quality is very good, the microphone that incorporates the very correct webcam, manufactured with good materials. It has universal thread hitch so that it can be put in a tripod for example. The shipment was fast, Lllego earlier than expected, and it was well protected. Ratio quality pra me price of 10.
Good quality, arrived quickly. At the base it has a thread to be able to put on a tripod. The lens has a lid, which is removable in case it is to be removed. Much cheaper than other known websites.
Good product, arrived in less than a month. Photo for difference appreciation (with me laptop and webcam).
Great image quality! really happy for the price.