SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Micahtec Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
O produto é igual ao da imagem, o apoio da ring light é de metal e borracha. Ele chegou com o fio um pouco cortado, usei uma fita isolante para proteger o fio. Está funcionando perfeitamente.
Perfect, very useful! In the reflection on the left, the tone of light is well appreciated. It has 3 different shades of light.
Normal lamp. The size is large, the eyes do not blind. Light three modes, photo two and change brightness.
Super, works well, changes colors and brightness connects to the computer and to the outlet, does not need batteries
Packing for triple, but the goods arrived intact. The quality of materials is exactly at this price, but it works fine. In a completely dark room of this light, it is quite enough that the Logitech 920C camera output a clear picture without noise. With its tasks, the lamp copes more than completely. For this price it is just perfect. Recommend
Everything perfect, looks very good quality for that price, it is doing the job very well.The package was poor at my opinion but the item came undamaged.
Light is great, 3 modes with multiple brightness options. Beware Clip is a little bigger so you are unable to clip it to monitors with thin frames.
Good Lamp lighting is good enough, connects via USB, three shades of light, there is also intensity, all this is regulated by a convenient remote control, for working with the Web cam the most it.
Very fast delivery to Lithuania. Good packaging. Very strong metal holder. Quite big light. Has 3 modes for color temperature: warm/mixed/cold. Good brightness regulation. Unfortunately has strobe efect when filming on low light modes... I believe this is fixable if camera has manual settings. Very good for the money.
The lamp is good, it shines normally.
The order went to Latvia about 2 months. The box was in a bad condition, but it did not affect the product. The light is just gorgeous! You can adjust the force and color (3 modes). Connecting via USB, but there is one small minus-as you turn on the light, the USB port begins to produce a continuous squeak. Perhaps we only have a similar problem. Quality is satisfied. By the way, the clamp holds very well. Holder for phone register. They did not communicate with the store.
Great! Pretty big and you can tell the difference when the light is on. I'm glad, thank you☺
Easy to put together and control. I had to plug it in to the wall with my own USB plug - it didn’t work when plugged into my MacBook Pro. But it’s bigger and I can even control the brightness so I think this is going to be great for my video calls!
I was waiting for this lamp :) corresponds to the description. It is powered by yusb. 3 kinds of light. Adjustable light. Very tight clothespin, keeps well. The lamp itself rotates on the hinge. Packing quality, nothing was damaged on delivery.
The product looks good quality, hope lamp lasts a long time, it has not exchange it, but the three colors of lights work perfectly, arrived in less than 10 days and am satisfied!
Very good goods, I advise! Stylish and cool photo is made in the lighting of this lamp, bought it for strips and very satisfied)
As far as OK, but the Mount ties attachment of the ball does not rotate the lamp better position
Nice lamp. Works. On a green background I did not check. In general, I liked it. Thank you. With the packaging, I only strained, it seemed that with such in drebeski came. But everything is noomalno
just as described very bright light different settings good product for the price
Perfect light for photos and videos, the lamp arrived very quickly and it is of very good quality :)